解決人才培訓難點 SIIR力促異業結盟 Solve the difficulties of talent training SIIR promotes cross-industry alliances
談到SIIR，李雯娟認為輔導委員功不可沒。「初期，委員問了我們許多細節問題，刺激我們想得更深；期中審查看了我們的影像資料庫，以及經過AI判讀的辨識結果後，具備生物細胞研究背景的委員建議我們不要只是針對單項頭皮症狀判讀，更要為顧客進行複合、多症狀的盲測辨識判讀，例如：同時有頭皮屑過多、頭皮過敏、油脂過剩等頭皮問題，都可一併檢測出來。這一點便是我們沒有想到的。」Speaking of SIIR, Wenjuan Li believes that the advisory committee is indispensable. ''In the early days, the committee members asked us a lot of detailed questions, which stimulated us to think more deeply; after the mid-term review looked at our image database and the identification results judged by AI, the committee members with biological cell research background suggested that we should not just focus on single scalp For the interpretation of symptoms, it is necessary to carry out complex and multi-symptomatic blind test identification and interpretation for customers. For example, scalp problems such as excessive dandruff, scalp allergy, and excess oil can be detected at the same time. This is something we did not expect.''
除了運用AI技術於頭皮檢測這項收穫以外，李雯娟更覺得，自從參與SIIR，也讓整個團隊在開發這套系統的過程中，有更多機會接觸到許多顧客、同業及異業人士加深廣度。在系統上線後，也減輕培訓新服務人員的負擔，利用這套AI頭皮檢測，即使新手頭皮養護師也能快速上手。如此一來，不僅大大解決髮林的人才培育問題，更讓公司有更多對外拓展的底氣。「我想我們馬步蹲夠久了，今年有了全新的進展就要立即行動。」In addition to the use of AI technology for scalp detection, Wenjuan Li feels that since participating in SIIR, the entire team has more opportunities to reach many customers, peers and people from other industries in the process of developing this system. After the system is launched, it will also reduce the burden of training new service personnel. Using this set of AI scalp testing, even novice scalp caregivers can quickly get started. In this way, it not only greatly solves the problem of talent cultivation of Hairing, but also gives the company more confidence in external expansion. '' I think we have been squatting long enough, and we must act immediately if we make new progress this year.''
「多元的異業結盟也是委員的建議。」李雯娟進一步舉例，無論是本業的美容美髮產業，或是異業的SPA芳療、月子中心、皮膚科等，都可以整合進這套AI頭皮辨識引擎的服務資訊系統裡。這項建議意外與髮林創業以來的精神：「健康，從頭開始」，透過AI智能檢測客製化服務，讓「頭皮健康改善看得見」不謀而合！李雯娟興奮地表示，未來甚至可以與身體經絡療法、足療店家等，及與AI新科技健康相關產業合作，屆時便能實現台灣是頭皮健康之島的「健康，從頭到腳」終極理想！''Diversified cross-industry alliances are also the recommendations of the committee members.'' Wenjuan Li further gave an example. Whether it is the beauty and hairdressing industry of the same industry, or the SPA aromatherapy, confinement center, dermatology, etc. of different industries, it can be integrated into this set of AI scalp recognition. In the service information system of the engine. This proposal unexpectedly coincides with the spirit of Hairing since its founding: ''Health, from the beginning'', through AI intelligent detection customized services, so that ''scalp health improvement is visible''! Wenjuan Li said excitedly that in the future, we can even cooperate with body meridian therapy shops, etc., and AI new technology health-related industries, by then we can realize the ultimate ideal of ''health from head to toe'' that Taiwan is an island of scalp health!
經過1年SIIR的洗禮，髮林已開始透過這套全新打造的Al智能系統及平台，讓頭皮養護師為顧客進行頭皮科學驗證與分析，接著再依照不同頭皮問題，給予適當的頭皮髮肌營養護理產品，並教顧客如何居家自然護理的照護方式。李雯娟期待未來有越來越多店家、健康養護師，能同時在線上為顧客進行頭皮檢測與判讀；店家也不用擔心頭皮養護須靠人力自行判讀，而出現良莠不齊的狀況。不僅大大降低未來加盟店家人員培訓的時間與金錢成本，也同時帶給消費者創新與保障，可説一舉數得！After one year of SIIR's baptism, Hairing has begun to use this newly created AI intelligent system and platform to allow scalp caregivers to conduct scalp scientific verification and analysis for customers, and then give appropriate scalp, hair and muscle nutrition according to different scalp problems. Care products, and teach customers how to take care of home natural care. Wenjuan Li expects that in the future, more and more stores and health professionals can conduct scalp testing and interpretation for customers online at that same time; stores do not have to worry about scalp care must be determined by human resources, and there will be uneven conditions. It will not only greatly reduce the time and money cost of future franchise store personnel training, but also bring innovation and protecting to consumers.